Shipping Policy
At Studio Dot, we aim to deliver your orders in a timely and efficient manner. Please review our shipping policy below to understand how we handle your shipments.
1. Shipping Destinations
We currently ship our services to all locations.
2. Processing Time
All orders are processed within 15 business days (excluding weekends and holidays) after receiving your order confirmation email.
If there are any delays in processing, such as high order volume or supply chain issues, we will notify you via email.
3. Shipping Methods & Delivery Time
Digital submissions are mailed to the email ID shared by you. Physical prints of the same if opted for are shipped to you at your cost.
Please note that delivery times may vary depending on the shipping destination and any external factors beyond our control (e.g., customs delays, weather conditions).
4. Shipping Costs
Shipping charges for your order will be mailed to you for approval.
5. Order Tracking
Once your order is shipped, you will receive a shipping confirmation email with a tracking number to monitor the progress of your package. Please allow up to [X] hours for the tracking information to update.
6. Customs, Duties, and Taxes
Studio Dot is not responsible for any customs fees, import duties, taxes, or other fees applied to your order once it reaches your destination country. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
7. Missing, Lost, or Damaged Packages
If you haven’t received your package within the estimated delivery window, please contact us at [Insert Contact Email] with your order details.
In the case of damaged items upon arrival, please take photos of the package and the items inside, and contact us immediately. We will work with you to resolve the issue.
Studio Dot is not liable for packages lost during transit. If your package is confirmed as lost by the carrier, we will work to issue a refund or reship your order.
8. Shipping Address
It is your responsibility to provide the correct shipping address during checkout. Studio Dot will not be responsible for shipments sent to incorrect or incomplete addresses. If you realize there is an error in your address after placing an order, please contact us immediately at [Insert Contact Email] to correct it before your package is shipped.
9. International Shipping
For international orders, delivery times and shipping costs may vary based on your location. Please note that international shipments may be subject to additional customs processing, which can cause delays beyond our control.
10. Changes to This Policy
Studio Dot reserves the right to modify or update this Shipping Policy at any time. Any changes will be reflected on this page, and it is your responsibility to review these terms periodically.
11. Contact Us
If you have any questions regarding shipping, please feel free to reach out to us at:
admin@studiodot.in
+91 97394 28737